Swachh Bharat

Live report for SwachhBharat Urban toilet feedback system

About Swachh Bharat

Under the Swachh Bharath Mission, ITI is associated with the Ministry of Urban Development (MoUD) to install feedback devices at public toilets to regularly monitor and maintain cleanliness of toilets in several districts of 12 states with support from district municipal corporation bodies. The flagship Programme is also supplemented by government's vision of Digital India and Startup India where ITI helps startups in manufacturing prototypes and even provide them a helping hand into getting in the market. The Swachhata Feedback Website is one of the key initiatives of ITI Limited that enables concerned authorities to receive real-time feedback from public toilets across the regions.


  • Customer Real Time Feedback regarding cleanliness from community & public toilets including private establishments used by public.
  • Stakeholder at ULB would like embrace the valuable data insights from the data being captured
  • Provide ULB an Analytical platform to consume these insights in consistent manner
  • Explore options which will provide proper hygiene and cleanness
  • Enable ULB to measure the performance index on an online dash board and take corrective action insights which is valuable to its citizen